"It is rare to have such dedication and sense of partnership from a vendor. You have been a consummate professional, as well as a pleasure to work with. I have appreciated your flexibility and work ethic"- A leading e-learning provider
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Quality Policy

Nico takes quality seriously, viewing quality as a process rather than a symptom. Our Process and Quality Management Practice helps clients get to the root of software quality problems, lowering the cost of ownership with software that delivers the right functionality, performance, and service levels.

Nico gives tremendous importance to both Quality Assurance and Quality Control. It is underlined in our effort to continuously reduce the Cost of Quality. Each Project that has come out from Nico is a testimony of the importance that Nico gives to Quality. A dedicated team of process experts in Nico makes sure that every project goes through a process that is well tailored to enable Quality Delivery. Process Training is provided for each and every employee in the organization. Each and every process initiative is measured and analysis done on the ROI.

To guarantee sustainable quality, we ensure that our processes are well defined and can back up our quality-focused efforts. Also, our methodologies make certain that we deliver our services with the same quality in a repeatable fashion.

At NICO, People, Software Development Processes and Our Clients Information is our asset which we manage by following well-defined standards.

Our Quality Policy is centered on the customer and Customer Satisfaction. We attain customer satisfaction through timely delivery, meeting the stated and implied customer requirements and delivering the project within the stipulated cost. Sign-off documents that are received from Customers spread across different parts of the world, stand as a testimony of our rising customer satisfaction graph and adherence to the quality principles.

Nico Quality Policy:

Nico products and services are customer-centric. Everyone that interacts with Nico is a customer.

Adherence to Siebel eRoadmap methodology
Hands on experience with large implementations across all Siebel verticals
Global delivery model blending onshore and offshore based project teams
Affordable onshore price point
Business Intelligence Best Practices: Transforming Data into information
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